As it emerges Chelmsford City Council pocketed £12.9 million in a parking fee surplus, we asked five city centre shoppers for their reaction.
Pensioner Dennis Ward, 70, from Great Baddow, said: "I'm fortunate because I have a bus pass and we use the buses most of the time.
"I suppose the car parking is quite expensive in Chelmsford. I'm not surprised by the amount that the council has made."They try and deter people using the cars to get into town, but public transport is...
